Installation
Installation Overview
Pick one install channel per Project — Web, WordPress, or Chrome Extension.
Each Project has one Installation channel. Choose it on the Project’s Installation tab. Switching channels is saved on the Project; Chrome Extension replaces the embed (don’t mix embed script and extension injection on the same Project).
| Channel | Captures reports? | Where it runs | Auth |
|---|---|---|---|
| Web Code | Yes | Any website | Project API key in the page; optional authenticated users |
| WordPress | Yes | WordPress sites | Project API key in the plugin; visibility rules on the plugin settings page |
| Chrome Extension | Yes | Matching hosts in Chrome/Edge/Brave | Owners Sign in as owner; invited people Authenticate Chrome — not the project API key |
Also available (not in the Installation channel picker yet):
| Client | Role |
|---|---|
| React Native SDK | Mobile capture |
| VS Code / Cursor | Fix tickets in the editor (MCP agent, Agency) |
Which channel should I pick?
- Public or internal website with a script tag → Web Code
- WordPress, prefer no theme edits → WordPress
- No embed on the site; people report from a browser extension → Chrome Extension (Chrome Web Store)
- Then invite from Team if people other than you need to report or fix.