Chrome Extension
A companion extension that improves screenshot quality for the web widget.
SnagRelay Helper is a small Chrome extension that improves screenshot capture for sites already running the web widget. It has no UI of its own — it just gives the widget a better way to take a screenshot when it's installed.
This is not a standalone bug reporter
Without the SnagRelay widget script on the page, the extension does nothing. It's a capture-quality upgrade, not a replacement for installing the widget.
Install
- Install SnagRelay Helper from the Chrome Web Store (link available on your Project's Capture Tools tab).
- Reload any page that already has the SnagRelay widget installed.
- The next time someone opens the widget, it automatically detects and uses the extension for capturing — no visible change in the UI.
How it works
The widget and extension communicate directly (via chrome.runtime.sendMessage, using
an externally-connectable extension ID) — there's no content script running on every
page. When the extension is available, the widget asks it to capture the visible tab at
full quality instead of falling back to its built-in DOM-to-image capture.
Browser support
Chromium-based browsers only — Chrome, Edge, and Brave. On Firefox, Safari, or without the extension installed, the widget automatically falls back to its built-in screenshot method, so reporting still works everywhere; it's strictly a quality upgrade where supported.
Prompting reporters to install it
You can enable an in-widget install prompt from the Capture Tools tab of Project Setup — it's a small, dismissible banner shown to Chrome/Edge/Brave users who don't have the extension yet.