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Project Setup

Project Setup Overview

Every configuration tab in a Project, and what it controls.

Every Project has the same set of configuration tabs, whether you're seeing them for the first time in the setup wizard or coming back later from Overview.

TabControlsPlan
IntegrationWhich tracker receives reportsAll
Form FieldsThe feedback form reporters fill inAll
Capture ToolsAnnotation tools, screen recorder, extension promptAll (recorder needs Studio+)
AppearanceButton position, size, color, labelAll
Widget Flow & RoutingCapture mode, custom routing buttonsStudio+
AI EnhancementAI titles, tech info, duplicate detectionAll / Studio+
Triage RulesAuto-assignment, priority, and label rulesAgency
Install CodeAPI key, script snippet, Basic AuthAll

New project? You'll see a shorter wizard first

When creating a Project for the first time, you'll only see Integration → Form Fields → Capture Tools → Appearance → Install Code in sequence. The additional tabs (Widget Flow, AI Enhancement, Triage) appear afterwards on the full Project page, once they're unlocked by your plan.

Changes on any tab apply live — reporters don't need to reload anything except the page the widget script is on, since config is fetched fresh on each page load.