WordPress Plugin
Install SnagRelay on WordPress without touching theme code.
The official plugin is published on the WordPress.org plugin directory as SnagRelay – Intelligent Bug Capture — it installs the same web widget, with WordPress-native settings for who sees it and where.
Install and activate
From your WordPress admin: Plugins → Add New, search for SnagRelay, then Install Now and Activate — no download required, since it's listed directly on the WordPress.org plugin directory. Alternatively, download the plugin zip yourself from wordpress.org/plugins/snagrelay or the Install Code tab in your Project, and upload it under Plugins → Add New → Upload Plugin.
Add your API key
Go to Settings → SnagRelay and paste the API key from your Project's Install Code tab.
Choose where it shows up
- Show on frontend / Show in wp-admin — independent toggles
- Visibility — everyone, logged-in users only, or specific roles
- Post types — all, pages/posts only, or specific custom post types
- Post status — published only, or unpublished (draft/pending) as well
Save
That's it — the plugin injects the same async script tag used by the web widget, gated by whatever rules you set above.
Requirements
WordPress 5.0+ and PHP 7.4+.
Settings reference
| Setting | Values |
|---|---|
api_token | Your Project API key |
| Frontend / Admin | Independent on/off toggles |
| Visibility | All visitors / Logged-in users / Specific roles |
| Post type filter | All / Pages / Posts / Specific types |
| Post status filter | All / Published / Unpublished |
Multisite & WooCommerce
The plugin works on WordPress multisite networks and on WooCommerce shop pages — no special configuration required.