Team
Invite people to report and fix. They never become dashboard users, and there are no seats.
The owner is the only person with a SnagRelay dashboard account. Everyone else who should report or fix bugs is invited and lives outside the dashboard. They never get a dashboard login and can't see your settings or billing.
There are no seats. Plans are priced by projects and reports, so you can invite as many reporters, teammates, and clients as you need on every plan.
What invited people can do
| They can | Where |
|---|---|
| File reports when the widget is hidden from the public | The site, after Unlock. See Invited reporters only |
| File reports from the Chrome extension | Chrome extension, Authenticate |
They can't open your project dashboard, change settings, or see billing.
How people are invited
The project owner invites each person by email. They receive a one-time magic link (valid for about 60 minutes) that opens Your access. No dashboard account is created. See Inviting people.
Why this is separate from the owner account
- Script and WordPress installs use the project API key in the page or plugin. Anyone who can load the site can open the widget, unless you turn on Invited reporters only.
- The Chrome extension runs as a signed-in person. Owners click Sign in as owner. Invited people click Authenticate (email and code), with no password and no token to copy.
Coding agents are different
Cursor, Claude Code, and Codex connect to a project over MCP and sign in as you, the owner, with OAuth. See Connect your agent.