Session Replay
Watch what the reporter actually did, not just what they described.
When enabled, the widget records a lightweight, privacy-conscious session recording (via rrweb) in the background before a report is submitted — clicks, scrolls, navigation, and DOM changes, not a video capture.
Where to watch it
Open the replay from the Session Replay tab on a report's detail page, or via the direct replay link attached to the tracker issue's description (if that setting is enabled).
Retention
Recordings are stored for 30 days by default, then automatically expire. If you need to keep one longer, download or reference it before then.
Privacy note
Session replay reconstructs DOM structure and interactions, not a pixel-perfect video — but it can still capture on-screen text. Avoid enabling it on pages that render highly sensitive data your reporters shouldn't have re-exposed in a shareable replay link.