SnagRelayDocs
Working with Bug Reports

Reading a Report

The full diagnostic view — screenshot, errors, reproduction steps, and AI context.

Every report has a public detail page (/issues/{token}/report), linked from the tracker issue SnagRelay created (via its "View in..." link) and from Logs. Anyone with the link can view it — no SnagRelay login required — which makes it easy to share with a contractor or another team.

Tabs

The reporter's description, plus Browser & Environment (OS, browser, viewport), User Agent, and other technical info. If AI enhancement is enabled, an AI Summary appears here too.

What you won't find here

Screenshots aren't shown as a separate tab on this page — the annotated screenshot is attached directly to the tracker issue instead (as an image or attachment, depending on the provider).

Screenshot

Public report page showing the Overview tab with environment details

On this page