Quick Start
From sign-up to your first bug report in under 5 minutes.
This walks through the exact setup flow you'll see in the dashboard, in order.
Create an account
Go to app.snagrelay.com/register and sign up with Google or an email and password. Confirm your email address — you'll need to verify it before you can create a project.
Start your trial
New accounts get a 14-day trial with Studio-level features. If you land on the subscription page, that just means you haven't picked a plan yet — see Plans & Limits. You can also start on the Free plan with no card required.
Create a project
From Projects, click Create Project. Unlike most tools, SnagRelay doesn't ask for a project name up front — you'll pick that up automatically from the tracker entity you connect in the next step.
Connect an issue tracker
Pick Jira, Linear, Trello, GitHub, GitLab, or Azure DevOps. Clicking a card opens an OAuth popup — approve access, then choose the specific project/board/team/repository that new bug reports should be created in. See Connecting a Tracker for provider-specific notes.
Once you approve the connection, your project is created automatically.
Configure the feedback form and capture tools
You'll land on a short setup wizard with a few more tabs:
- Form Fields — which fields reporters see (title, name, email, assignee, priority, label)
- Capture Tools — annotation tools and optional screen recorder
- Appearance — the widget button's position, size, color, and label
Defaults work fine for a first pass — see Project Setup if you want to customize further.
Choose Installation
The last tab, Installation, lets you pick a channel:
- Web Code — copy the embed snippet (project API key)
- WordPress — connect via the plugin
- Chrome Extension — Match URLs + personal API token
Click Complete Setup when done (Match URLs and other fields on this step are saved with Complete). Invite teammates later under Reporters. Details: Installation.
Send your first report
Reload your site, click the widget button, annotate the screenshot, and submit. The report shows up almost immediately in Logs, and the full issue appears in your connected tracker.